Refund and Returns Policy – Artificial Fever Clothing

Our Returns Policy

At Artificial Fever Clothing, customer satisfaction is important to us. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, you may contact our support team to request a return or refund, subject to the conditions outlined below.

Return Eligibility

To be eligible for a return, items should be unused, unworn, unwashed, and returned in their original condition with all original tags and packaging where applicable. Products showing signs of wear, damage caused after delivery, or alterations may not qualify for a return.

How to Request a Return

Before sending an item back, please contact our customer support team at INFO@artificialfeverclothing.com. Include your order number, the item you wish to return, and the reason for your request. Our team will provide instructions on the next steps. Please do not send items back without contacting us first.

Damaged, Faulty, or Incorrect Items

If your order arrives damaged, faulty, or different from what you ordered, please contact us as soon as possible. Include your order number and clear photographs showing the issue so our team can review your request and help find an appropriate solution.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method where possible. The time it takes for the funds to appear may depend on your bank or payment provider.

Exchanges

If you would like to exchange an item for another size or product, please contact our support team first. Exchanges are subject to product availability and approval. If the requested replacement is unavailable, our team can discuss the available options with you.

Return Shipping Costs

Return shipping costs may be the responsibility of the customer unless the item is faulty, damaged, incorrect, or applicable consumer law requires otherwise. We recommend using a trackable shipping service because we cannot guarantee re